What is a Voip/Cloud phone system?
A cloud phone system, also known as a cloud-based phone system or cloud PBX (Private Branch Exchange), is a telecommunications solution that operates over the internet rather than traditional telephone lines. It leverages cloud computing technology to handle and manage calls, voicemail, and other communication features.
In a cloud phone system, the phone system infrastructure is hosted and maintained by a service provider in their data centers. Users can access and utilize the system through internet-connected devices such as smartphones, tablets, desktop computers, or IP phones. The service provider is responsible for the maintenance, upgrades, and security of the system, relieving businesses from the burden of managing an on-premises phone system.
Cloud phone systems offer a wide range of features and functionalities, which typically include call routing, call forwarding, voicemail, auto-attendants, call recording, conferencing, interactive voice response (IVR), and integration with other business applications. These systems often provide scalability, allowing businesses to easily add or remove phone lines or extensions as their needs change. Additionally, cloud phone systems can support remote work scenarios by enabling employees to make and receive calls from anywhere with an internet connection.
The benefits of a cloud phone system include cost savings, as there is no need for expensive on-site hardware or maintenance, flexibility to scale and adapt to business needs, improved reliability and redundancy, and the ability to integrate with other cloud-based applications or services.
Overall, a cloud phone system offers businesses a modern and efficient way to manage their communication needs, providing flexibility, cost-effectiveness, and advanced features that can enhance productivity and collaboration.
What are the benifits of a Voip/Cloud phone system (IPVoice)?
IPVoice offers various benefits, including:
- Cost savings: IPVoice eliminates the need for separate networks for voice and data, reducing maintenance and infrastructure costs.
- Flexibility and scalability: IP networks are highly scalable, allowing for easy expansion and addition of new users without significant infrastructure changes.
- Unified communications: IPVoice integrates voice, video, and data services, enabling users to access multiple communication channels through a single device or platform.
- Mobility: IPVoice allows users to make and receive calls from anywhere with an internet connection, promoting remote work and mobile communication.
- Advanced features: IPVoice systems often offer advanced features such as voicemail, call forwarding, conferencing, and integration with other business applications.
Introducing IPvoice / Cloud Phone Systems
We would also like to introduce our latest product, AVITAconnect powered by IPvoice. Modernise your business communications with a complete Cloud Based Platform for Voice / Video calls, Contact Centre Meetings and Innovative Call Features that deliver Exceptional customer Experience & Business Performance.
AvitaConnect specializes in customizing packages for diverse industries, catering to specific needs in each sector. They offer tailored solutions for a wide range of businesses, including GP surgeries through GPConnect.ie, restaurants through RestaurantConnect.ie, retail establishments via RetailConnect.ie, and veterinary practices through VetConnect.ie. Whatever the industry, Avita Connect has the expertise to create bespoke packages that meet the unique requirements of each business.
Secure Voice and HD Video Calling
IPVoice delivers all the features you expect from a hosted cloud solution to ensure you are always productive with no disruption to your business.
Stay on the move with your Mobile App
No matter where you’re working, with the IPVoice App you can be reached on your business number from anywhere, on any device.
Single App for Videoand Voice Calls, Chat and Meetings
IPVoice combines all your business communications in one secure, easy-to-use app for voice calls, meetings and chat.
Missed Calls, Missed Business
Snap back missed business opportunities with unreturned missed calls on your live wallboard, so you can phone those customers back now.
Analytics to better your decisions
With IPVoice Analytics you can get deeper insight into your daily call statistics to understand your customer interactions. Improve business efficiencies, customer service and improve your call performance.
For a full list of features click here.