Professional Call Answering & Virtual Office Services for all industries.
Your inbound calls are the life blood of your company and Missed Calls mean Missed Business. That’s why you need Call Pal.
Call Pal is Avita Communications sister company. It is a nationwide telephone answering service managed by a dedicated team of experienced receptionists based out of their Irish call centre in Galway.
“I started in 2007 as a design engineer and I joined Call Pal in 2013 and I have found their service invaluable. When I used to be on sites, on the road and at meetings, my voicemail would go full in a day and missed calls and irate clients are definitely not good for a small business. Since I joined, my calls and post are handled professionally and my clients appreciate talking to a reassuring human voice when everyone is out of the office. Call Pal covers my holidays, posts and parcels, various phone numbers and keeps me updated with daily emails. It helps me run my business smoothly and professionally.”
Gabor Molnar Engineering
“In 2017, we saw the welcome growth of our company which in turn meant a greater demand on our support staff to be onsite with our clients. But with that growth came a need for a professional service that would ensure our calls were being managed professionally and efficiently. What impressed us about the Call Pal team was their attention to detail and openness to feedback even when we were enquiring about the service initially. Call Pal’s PA team has become an essential part of our business, giving our staff the freedom to be more hand’s on with our clients on a support level as well as absolute peace of mind that every customer call is being managed in a friendly, professional manner.”
“The Call Pal staff have a great understanding of our business, fully managing the majority of our information calls, i.e. current dispatch times, saving us loads of time every day.
Call Pal ensure we never miss any phone calls, if we are unable to take the call we later receive an email listing customer’s details and inquiries, enabling us to call back. Call Pal offer a really friendly service and many of our customers comment on how nice they are to deal with. If you are looking for a call answering service, we would wholeheartedly recommend Call Pal.”